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Ekhardy's avatar
Ekhardy
New member | Level 2
8 years ago
Solved

Any ideas why my uploads are stalling?

I have been uploading pictures and videos from the website for weeks with no problem. However, I checked the status of my recent upload and it has not moved in 12 hours. 

I have 3.5% used of 1026GB and Dropbox is up to date. These files are not syncing to my computer as I'm trying to back everything to get rid of this iMac. 

What do I do? I'm afraid of not knowing where this stopped on uploads if I quit. Will it pick back up? Do I wait it out?

I looked at the cache and it only has today's files. 

  • It wont pick up I'm afraid and sounds as if it has stalled.

    I strongly suggest installing Dropbox on the iMac, putting everything inside the 'Dropbox' folder and letting it sync to the other machine normally.

10 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    8 years ago
    It wont pick up I'm afraid and sounds as if it has stalled.

    I strongly suggest installing Dropbox on the iMac, putting everything inside the 'Dropbox' folder and letting it sync to the other machine normally.
  • acejagman's avatar
    acejagman
    New member | Level 2
    7 years ago

    The upload gives me a message indicating that there is 6 minutes left to complete my upload and that there are 43 files left. However, 6 minutes has turned into an hour with nothing showing but the same message and a spinning sprocket(?) which seems to indicate that it is attempting to upload the remainder of the files. What should I do? I hope that my question is clear.

     

    Azell Madden

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago

    Hey there schnickfitzel) & (acejagman), I’d like to touch base with you on the uploading issue you’re described us; are you still experiencing that? Please do let me know here & we'll take it from there! 

  • acejagman1's avatar
    acejagman1
    Explorer | Level 4
    7 years ago

    Hello Jane,

    When I attempt to download some large file folder, I will follow-up with you. Thanks for reaching out!

    Regards,

    Azell Madden 

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago

    Thanks for circling back to me Azell (acejagman1)! By all means; let’s keep this discussion as a direct point of contact, please do let me know if you have any additional questions or you need assistance in any way & I’ll do my best to check back with you asap. Happy Monday! 

  • Chris B's avatar
    Chris B
    New member | Level 2
    5 years ago

    I have to upload several folders of photographs every day. Unfortunately this takes way too long.

       Here's what I have to do when trying to upload folders, usually with 10 to 50 photos of about 600 KB each. At some point it tells me I have a static number of minutes left and a static number of files to go. It's stalled at that point with an unchanging number of minures and number of files left. The wheels go 'round and 'round, but nothing is happening.

       My work around at that point is to see which ones didn't go, then close the page, open another, then re-drag the remaining ones over. Sometimes this happens repeatedly. By the way, the files seem to load from the bottom up.

       This adds hours to my already 12 hour work day. Can't dropbox just work like it's s'posed to?

  • Peter Hirst's avatar
    Peter Hirst
    New member | Level 2
    5 years ago

    I have one file .docx 22MB stalling at "1 second left".  I have seen no answers here,  Any help?

  • ed f.6's avatar
    ed f.6
    Explorer | Level 4
    3 years ago

    I upload from the browser simple because I transfer to other services fro other clients.

     

    Any how I think the problem with dropbox stalls comes from the following:

    1) Browser caches are too full and need to be cleared.

    2) The network on Dropbox gets jammed up and stalls an incoming file.

    3) ISP's like Comcast purposely slow the transmission or limit the connection to services like dropbox. To get around this use a VPN to connect to Dropbox. But even it you do you might still run into an issue with the first two problems.

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