Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Glenn Dickson's avatar
Glenn Dickson
New member | Level 2
3 years ago

Are some files types not allowed on Dropbox?

I have found that Dropbox will not accept all types of files whereas GOOGLE drive will.  Are you going to fix that or do I discontinue my subscription?
sync
upload
Ron-TGG's avatar
Ron-TGG
Explorer | Level 3
3 years ago

Windows 11, MS Edge, web. There isn't even a .docx file within that folder!

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Ron-TGG, great job on the added details there! 

 

Have you tried to upload the same folder, using a different browser? And if you have, do you get the same error there? 

 

Also, does this happen when you try to upload folders using the website, or do you notice the same behavior with individual files? 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!