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wbt's avatar
wbt
New member | Level 2
1 day ago

Complaint about customer support about my issue.

Hello, I'd like to know how to make a complaint about customer service. Thank you. The ticket number is #26092465. I appreciate your assistance.

account access
Account Settings
Admin Console

2 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 day ago

    Hey there, wbt, welcome to our Community! 

    Give me some time to look into this, and I'll get back to you as soon as possible. 

    Thanks! 

     

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 hours ago

    Hey there, wbt! I appreciate your patience. 

    I'm really sorry for the inconvenience this situation has caused. I've taken the time to review your communication with our support team, and I'm glad to see that your issue has now been resolved. 

    I've also made sure your feedback has been noted, and shared internally. If anything else comes up, please don't hesitate to reach out.

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