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37 TopicsCannot view all my folders locally from the File Explorer, but can see them online.
Device N/A Operating System/Browser (if using the web) N/A Dropbox App Version (if using the app) N/A Syncing Status N/A Question or Issue Recently moved to new Windows 11 laptop. Able to download DB for desktop and also access DB via Edge. However, when I used File Explorer to view/add content to my folders, I can only see 9 of them (and I show 24 folders online). Saw a support article about Selective Sync. I've never used it. But in troubleshooting I thought I should at least check to see if it may have been a default. Cannot find it! So 2 questions: 1) how do I find SS? 2) how do I make sure all 24 folders are viewable on File Explorer and DB desktop app?140Views0likes4CommentsCan I install the Dropbox desktop app on two separate Windows accounts?
Hello, I have all of my dropbox files synced from the cloud to my hard-drive. It's a 2nd drive I have rather than my main drive. I use my own Windows account account. My question is.... can my wife log in via HER Windows user account and also use the same dropbox account and the same files on our '2nd drive'? If she logs into dropbox with the same details as me but via HER Windows user account, can she just point dropbox to the 2nd drive as per me? ie. it wont try and start downloading everything again. Hope that made sense.Solved200Views0likes5CommentsHow can I back up an external hard drive on different computers?
Hi, Can I backup an external hard drive on different computers signed in to the same account? I BackedUp my external hd initially on computer 1. I just tried to BackUp on computer 2 signed into the same account, but the Manage Backup page asks to Sign on to the device? I have the options of Adding a Backup and that original external drive is there, but this creates a new backup. Am I missing something? ThanksSolved195Views0likes5CommentsScreenshots not being saved to my account even though I enabled the feature on the desktop app
I set all the switches for Dropbox on windows to save screenshots, but nothing is being saved in the screenshot folder ---- as it turns out it seems that OneDrive is getting the images --- how to I correct this so Dropbox get the images?Solved176Views0likes6CommentsChanging email address in Dropbox Business when sharing a file. Is it normal?
I have noted that if send out a file share to an employee using their company email account and that employee either saves it to his personal dropbox or to either his desktop or documents file which is set in his personal dropbox account to synchronise across his devices and dropbox that the email address for the invite in the business dropbox account changes to his personal email. Is this correct and Normal and are their any security settings that prevent this.74Views0likes1CommentWhat is happening to the Dropbox Send & Track feature?
I bought DropBox ONLY because it had the Send and Track feature. Am I correct in understanding, that: That it no longer functions and I should another service, open a separate account (both DropBox AND Send and track subscription) or what should I do? That I cannot find my old reports? Because no matter where I look, I cannot find anything on videos that I previously had connected to Send and Track. I am puzzled.257Views0likes6CommentsShared link via WhatsApp shows wrong name
Not sure what's happening here, but when I go to share a link to a dropbox folder to my WhatsApp group, it says Learned's Hill Shared with Dropbox. My account is not Learneds Hill and I can't figure out how to get rid of this. Any help would be appreciated.170Views0likes8CommentsWhen I upload files to Dropbox the order of the words in the file names is changed
When I upload files to Dropbox, the order of the words in the file names keep being changed. For instance, John Smith.jpg becomes Smith John.jpg and 12 John Smith.jpg becomes 12 Smith John.jpg. The order of the words keeps changing. I tried to prevent it by inserting hyphens between words, but it doesn't work. They still move around. I suspect maybe my first name always moves at the back but I am not sure. Often I am requested to title files in a certain way and Dropbox just changes the names no matter how I title them. This is problematic. Please help.Solved205Views0likes6CommentsI keep seeing camera uploads notifications every time I launch my Windows 10 computer.
How do I stop getting DropBox messages about "Camera uploads"? I do not want camera uploads but every time my desktop (Win 10) wakes up, it has those messages all over my screen. I can provide a screengrab if necessary.79Views0likes3Comments