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Puzzled2
4 days agoNew member | Level 2
I shared a folder with an old email address and Dropbox assigned a username to it. Why?
I added a previously used email address while sharing a folder and dropbox invented a name for the user..how to fix this? Is there some way to edit an "address book"?
1 Reply
- Rich4 days ago
Super User II
Puzzled2 wrote:
why dropbox invents names for email addresses?
It doesn't. It uses whatever name is listed on the account. You can change the name on an account from your Account settings.
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