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Forum Discussion
Automatic camera upload not working after uploading 7 files.
Hi all 🙂
I’ve been having issues with dropbox on my iphone 12, if I open the app it starts looking for photo’s and then starts to upload, but after about 7 photos it stops uploading.
Besides “camera uploads” it says “view folder” and in front of that, a triangle with exclamation mark appears in blue. But nothing else happens and I can’t view what the issue is if I click on that..
Yesterday I got to upload a few photo’s, then had to fully close the app and reopen and it uploaded a few again and stopped. Today a few uploaded again. After that, nothing helped so far:
• turning phone off and on
• closing app and reopening
• turning automatic upload off and on
• checked storage on Dropbox (only 13.5%) in use)
Does anyone know the fix to this please? Thanks in advance!
- Megan
Dropbox Staff
Hi KimLoen, welcome to our Community!
As a first step, can you clarify the iPhone's current OS, along with the version of the Dropbox app that you're using on your end?
If I were you, I'd also clear the cache through the app's settings, uninstall the app, and then re-install it again. Can you give it a go?
Keep me posted, and we'll take it from there!
