Forum Discussion

Kuroo's avatar
Kuroo
New member | Level 2
9 months ago

Banned for sharing, but I'm not sharing any files.

I received an email stating that I’ve been banned for sharing files over 20GB/MB, but I don’t have any files currently being shared and can’t identify which files the message is referring to. I check...
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Mark's avatar
Mark
Icon for Super User II rankSuper User II
9 months ago

Hi :)

Do you have any links at www.dropbox.com/links ? Do you stream things to your mobile devices at all?

Kuroo's avatar
Kuroo
New member | Level 2
9 months ago

 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hey there, Kuroo, let's jump right into this!

    Just to make sure we're on the same page here, do you still face the same issue?

    Are you able to share an example file/folder to check? If you're getting an error, I'll be happy to open a ticket on my end for you in order for us to have a closer look into this.

    Thanks a bunch! 

    • Kuroo's avatar
      Kuroo
      New member | Level 2
      9 months ago

      Yes it just came back today and it was trigger after I took a few screenshots and the message then pop up. I was taking screenshots not sharing them

       

    • Kuroo's avatar
      Kuroo
      New member | Level 2
      9 months ago

      Wait does making a screenshot auto make a link to it?!  I was just making screenshots NOT sharing it by just hit print screen. 

    • Kuroo's avatar
      Kuroo
      New member | Level 2
      9 months ago

      Yes 

       

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