Forum Discussion

Kuroo's avatar
Kuroo
New member | Level 2
9 months ago

Banned for sharing, but I'm not sharing any files.

I received an email stating that I’ve been banned for sharing files over 20GB/MB, but I don’t have any files currently being shared and can’t identify which files the message is referring to. I check...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hey there, Kuroo, let's jump right into this!

Just to make sure we're on the same page here, do you still face the same issue?

Are you able to share an example file/folder to check? If you're getting an error, I'll be happy to open a ticket on my end for you in order for us to have a closer look into this.

Thanks a bunch! 

Kuroo's avatar
Kuroo
New member | Level 2
9 months ago

Explain what you mean by check? The error is saying that my share limited is disable. Poping up from the app in my task bar. 

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