Forum Discussion

Kuroo's avatar
Kuroo
New member | Level 2
9 months ago

Banned for sharing, but I'm not sharing any files.

I received an email stating that I’ve been banned for sharing files over 20GB/MB, but I don’t have any files currently being shared and can’t identify which files the message is referring to. I check...
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Kuroo's avatar
Kuroo
New member | Level 2
9 months ago

Okay checking a folder and making a link shows no error but it so weird it pops up and makes a link for a screenshot. As the app gone crazy?? I have not share anything and it making auto links to stuff I never told it to do other then just save the screenshots I taken.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hey Kuroo!

Based on everything that you described, it sounds like this time you might be facing something different this time around.

Your sharing ability seems to be working just fine if you're able to share content.

As for what you described, would you be able to let me know exactly the pop-up message you receive when taking a screenshot? 

  • Kuroo's avatar
    Kuroo
    New member | Level 2
    9 months ago

    Well below as I say links are being down without me doing them and now I get these messages, 

     

    I just took a screenshot I'm not telling it to share anything. 

    My Dropbox version is 221.4.5365

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      9 months ago

      Hey Kuroo, can I send you an email in order for us to have a closer look into this? 

      • Kuroo's avatar
        Kuroo
        New member | Level 2
        9 months ago

        Sure. That why I'm here asking for help.

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