Forum Discussion

Kuroo's avatar
Kuroo
New member | Level 2
11 months ago

Banned for sharing, but I'm not sharing any files.

I received an email stating that I’ve been banned for sharing files over 20GB/MB, but I don’t have any files currently being shared and can’t identify which files the message is referring to. I check...
Share
shared links
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hey Kuroo!

Based on everything that you described, it sounds like this time you might be facing something different this time around.

Your sharing ability seems to be working just fine if you're able to share content.

As for what you described, would you be able to let me know exactly the pop-up message you receive when taking a screenshot? 

Kuroo's avatar
Kuroo
New member | Level 2
11 months ago

Well below as I say links are being down without me doing them and now I get these messages, 

 

I just took a screenshot I'm not telling it to share anything. 

My Dropbox version is 221.4.5365

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Hey Kuroo, can I send you an email in order for us to have a closer look into this? 

    • Kuroo's avatar
      Kuroo
      New member | Level 2
      11 months ago

      Sure. That why I'm here asking for help.

    • Kuroo's avatar
      Kuroo
      New member | Level 2
      11 months ago

      Never gotten an email from you yet.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        11 months ago

        Hey Kuroo, I just emailed you, so I'll see you there.

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