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bph2019's avatar
bph2019
Helpful | Level 6
7 years ago
Solved

Block-level sync for VeraCrypt not working post 83.4.152 update

Greetings all, After DB auto-updated to 83.4.152, I noticed that the block-level syncing doesn't seem to be detecting changes anymore for my VeraCrypt container. Before the update, everytime I di...
desktop
sync
Third Party Integrations
  • Walter's avatar
    Walter
    3 years ago

    Hi all, we've brought this to our team and wanted to follow up.


    While we've presented a workaround: either by turning off the "preserve file modification timestamps" setting in the application or naming the file with a ".tc" or ".hc" extension, we want to be transparent about our current priorities and unfortunately, this means that we won't be able to delve deeply into this in the near future.


    We're still tracking these reports, and will make sure to inform you right away of any changes.


    Thanks for understanding .

nei a.'s avatar
nei a.
Experienced | Level 11
4 years ago

anyone home?

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey nei a., thanks for the nudge here.

 

I've opened up a ticket for you so we can look into this further through our support channel. 

 

If anyone else is having trouble with this, please reach out to our support team and let me know your ticket numbers.

  • nei a.'s avatar
    nei a.
    Experienced | Level 11
    4 years ago

    thanks for this, but somehow I cannot access the ticket. but nevertheless I do not really need this ticket, all information is in this thread.
    I need the question answered, which I asked above, i.e.  has this bug been fixed?

    2 years ago I lost data due to this, and this is something that should never happen, the first few times dropbox stated it fixed "something", it still did not work based on my tests, others also confirmed this in this thread.
    the latest answer we got from Dropbox regarding this  is from 2020  ... " I'm afraid we don't have a concrete ETA to share with you. "

  • Garrett's avatar
    Garrett
    Helpful | Level 6
    4 years ago
    Except for a few people who are nitpicking over Dropbox not being exactly what they want for their own personal situation, the workaround provided by Dropbox has been working fine... for years now. I'm unsubscribing from this thread. In my opinion it should be closed. The title is that block level syncing is not working. That problem has been resolved for years, shown by the participation in this thread narrowing down to a couple users who did not even open the thread to begin with. All that is happening here is beratement and harassment. Dropbox provided a workaround, it should be closed. Let that be the final answer. Have them open a new thread if they want to.
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey nei a., sorry to jump in here, but can you clarify what problem you're having with accessing your ticket?

     

    Also, can you confirm that the work-around mentioned here is not working for you?

  • Tom30's avatar
    Tom30
    Collaborator | Level 9
    3 years ago

    Walter when will this finally be solved? Considering the fact that this is open since 2019 with no solution and no workaround (the mentioned one is ridiculous) this should be taken serious and solved instantly. 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi all, we've brought this to our team and wanted to follow up.


    While we've presented a workaround: either by turning off the "preserve file modification timestamps" setting in the application or naming the file with a ".tc" or ".hc" extension, we want to be transparent about our current priorities and unfortunately, this means that we won't be able to delve deeply into this in the near future.


    We're still tracking these reports, and will make sure to inform you right away of any changes.


    Thanks for understanding .

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