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bph2019's avatar
bph2019
Helpful | Level 6
6 years ago
Solved

Block-level sync for VeraCrypt not working post 83.4.152 update

Greetings all, After DB auto-updated to 83.4.152, I noticed that the block-level syncing doesn't seem to be detecting changes anymore for my VeraCrypt container. Before the update, everytime I di...
desktop
sync
Third Party Integrations
  • Walter's avatar
    Walter
    2 years ago

    Hi all, we've brought this to our team and wanted to follow up.


    While we've presented a workaround: either by turning off the "preserve file modification timestamps" setting in the application or naming the file with a ".tc" or ".hc" extension, we want to be transparent about our current priorities and unfortunately, this means that we won't be able to delve deeply into this in the near future.


    We're still tracking these reports, and will make sure to inform you right away of any changes.


    Thanks for understanding .

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey nei a., thanks for the nudge here.

 

I've opened up a ticket for you so we can look into this further through our support channel. 

 

If anyone else is having trouble with this, please reach out to our support team and let me know your ticket numbers.

nei a.'s avatar
nei a.
Experienced | Level 11
3 years ago

thanks for this, but somehow I cannot access the ticket. but nevertheless I do not really need this ticket, all information is in this thread.
I need the question answered, which I asked above, i.e.  has this bug been fixed?

2 years ago I lost data due to this, and this is something that should never happen, the first few times dropbox stated it fixed "something", it still did not work based on my tests, others also confirmed this in this thread.
the latest answer we got from Dropbox regarding this  is from 2020  ... " I'm afraid we don't have a concrete ETA to share with you. "

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