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Forum Discussion
Bring back File Request option in File Explorer.
I used to be able to initiate a "Request Files" by right clicking on the file I wanted the documents to go into. This is more efficient that having to go to the web version, as I 99.9% work out of t...
Rich
Super User II
Super User II
jg2599 wrote:
I discussed this with Dropbox chat earlier today, They said this feature is no longer available in the right click menu and I have to use the web version to request files.
That's interesting. I'm on the latest Beta release (207.3.5664, released yesterday) and the option is still there for me. Have you reinstalled the app yet?
Has anyone confirmed it worked to reinstall the app? This sounds like a huge pain to have to do this to get a feature which was already there. So Dumb Dropbox!!
- DBX_Pedro
Community Manager
Hi jg2599 ,
We've passed your feedback onto the team and they're currently looking into it.
We'll update you as soon as we have any additional information.
DBX_Pedro,
Thank you thank you thank you thank you thank you. You're the man!!!
Hi DBX_Pedro,
Do we know if this feature is coming back? We were in the middle of switching away form client portals to simply using this feature; however, it not to become available once again using the right-click method is would not be worth us changing our current process. Just need some feedback if possible.
Thanks,
- It’s pretty clear that Dropbox doesn’t listen to their customers. The standard response is “we’ll send it to our team”…then crickets. No explanation of how it’s beneficial…only crickets.
Thanks for making it harder to request files Dropbox!
DBX_Pedro
Sir, you are a community manager. One month is waaaaay more than enough time to bring the "additional information" that you promised. This is business. Never mind updating us with "information". How about a commitment? Dropbox took away a feature that was working just fine for years. It took effort to take it away. It would have taken NO effort to leave it in place. Please let us know there is a commitment, and a definite timeline. Else it's time to look for other solutions.
