We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
line3
2 years agoExplorer | Level 3
Camera Upload from SD Card: device neither shows nor uploads
Hey!
When I insert my SD Card into my Mac, Dropxbox asks me whether I want to save the data on my dropbox. When I confirm to upload, nothing happens. The SD is also not shown under the setting > backups > device panel. What's wrong?
Hope someone can help. Thank you!
14 Replies
- line32 years agoExplorer | Level 3
Sorry, it's German, let me know, if you need me to translate something.
- Nancy2 years ago
Dropbox Community Moderator
Thanks for the screenshot! Since the feature should be working, from what you’ve provided so far, can we go ahead and log a ticket for you instead? We’ll be able to investigate further this way.
- line32 years agoExplorer | Level 3
yes for sure!
- Megan2 years ago
Dropbox Community Moderator
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!