Forum Discussion

dal72's avatar
dal72
Explorer | Level 4
4 years ago

Camera Upload stopped happening since Mac Ventura

Hi, I recently upgraded to the latest MacOS Ventura. Since the upgrade, Dropbox has stopped syncing my Canon camera (EOS R) when plugged into my Mac. It used to be that the new images would be copie...
Camera uploads
desktop
sync
danieliversen's avatar
danieliversen
Explorer | Level 4
3 years ago

There's no new Camera Uploads folder created on my computer (which I guess is good?). From what I can seemingly tell on dropbox.com I don't see any new photos or videos uploaded (latest date stamped one was from 8 hours earlier which was probably the iOS app) - so I don't know what the Dropbox app was doing when it said "importing photos.." and that there was an hour left, and/or whether it was like many months ago when somehow some uploads were silently failing on the iOS app backup/upload and the desktop app was uploading those missing files..

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

I see. Strange, indeed.

 

If you now add the Camera Uploads folder back through the selective sync settings and plug your phone in again, what happens?

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