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Abufinzio's avatar
Abufinzio
Helpful | Level 7
4 months ago
Solved

"Camera Uploads is disabled by your admin" error on iOS

So...
i think there is something wrong with my dropbox ios app.
It worked fine until about 2 hours ago.
I have alread logged out, install/uninstall, power cycle the phone, everything level 1 helpdesk has been done.
Yes, i have space, the account is working fine from the notebook.
For example the screenshot upload from windows is fine.
Both dropbox app and ios are the latest version.
I'm not part of a team, never have been.

 

 

  • Walter's avatar
    Walter
    4 months ago

    Hi all, I just checked back on this internally and it should be resolved now. 

    Just note that  you might need to restart your device(s) for the changes to take effect. 

    If anyone is still facing issues with this, do let us know please!

16 Replies

Replies have been turned off for this discussion
  • Dell_Dropbox's avatar
    Dell_Dropbox
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey everyone, thanks so much for flagging that something seems amiss. The team is looking into this and we'll drop back in when there's an update. 

     

  • MarleenKi's avatar
    MarleenKi
    New member | Level 2
    4 months ago

    ... at least I'm not the only one.

    I also went through all possible trouble-shooting steps before coming here.

  • 6strings76's avatar
    6strings76
    New member | Level 2
    4 months ago

    Confirming same issue on iOS. Currently on support trying to figure it out.

  • Abufinzio's avatar
    Abufinzio
    Helpful | Level 7
    4 months ago

    thank you TerrAustria,
    so they broken something server side.

  • TerrAustria's avatar
    TerrAustria
    New member | Level 2
    4 months ago

    I have the same issue! Just came here to find a solution. Started a couple of hours ago.

    I have a free account and use it since years without issues. I am not in a "Team" I just have a standard account.

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