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Forum Discussion

dennisgaudenzi's avatar
dennisgaudenzi
Explorer | Level 3
3 years ago
Solved

Camera Uploads Keeps Crashing - Dropbox for iOS

Hi there.  I have had camera uploads for years and years.  The dropbox app keeps crashing now - and I think it is because of too many photos.  I saw this post (https://www.dropboxforum.com/t5/Create-...
Camera uploads
Mobile
  • Jay's avatar
    Jay
    3 years ago

    Hi dennisgaudenzi, all photos means that is scans your entire camera roll to upload those images, excluded images that were previously uploaded. 

     

    New photos will only upload photos from the moment you choose that option, so no older images would upload, only brand new ones from today onwards.

dennisgaudenzi's avatar
dennisgaudenzi
Explorer | Level 3
3 years ago

Hi Walter, it could also be that I have a very large dropbox, not sure.

 

I removed the app from my iPhone.  I rebooted.  I reinstalled the app.

 

It has not crashed yet.  That said, it took a couple weeks for it to start crashing the last time I reinstalled.

 

Right now, I have it set to back up All Photos.  Should I switch this to New Photos after it is seemingly done uploading to make it a faster lookup process against Camera Roll?  I don't want it ti upload all photos a SECOND time creating duplicates...

 

Also, does having a passcode lock # set affect the upload process if you are not logged in?  Does it upload when Dropbox is not open on the phone, logged in via the passcode or not?

 

Thank you,

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

The automatic camera uploads feature will pick up from where you had left off and won't be uploading any duplicates dennisgaudenzi 

 

As for your additional concern, setting a pass-code would probably interfere with the upload process and you'd need to unlock your phone and app to resume it. 

 

Let me know if anything else comes up!  

  • dennisgaudenzi's avatar
    dennisgaudenzi
    Explorer | Level 3
    3 years ago

    Ok, thank you.  It looks like it uploaded most photos - its still working on the ones prior to 2020. It says "scanning your photo library".  I will give that a few days and leave off passcode for now.

     

    After it is done, should I switch to "new photos" only instead of all photos to sync?   What's the difference?

     

    Thank you again!

     

    Dennis

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi dennisgaudenzi, give it some time, and let us know how it goes! 

       

      As for the new photos, you can change it once it's done updating, but if you keep it to upload all photos, they shouldn't be duplicated, since they've already been uploaded once before. 

      • dennisgaudenzi's avatar
        dennisgaudenzi
        Explorer | Level 3
        3 years ago

        ok thanks.  What is the difference between All Photos and Only New Photos to upload selection in settings?

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