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Forum Discussion

LiftingUnicorn's avatar
LiftingUnicorn
Helpful | Level 5
5 years ago

Camera Uploads not uploading certain photos and videos

Dropbox hasn't uploaded some of a number of recent photos and videos, but says its all done. Its only in the last couple of weeks. I uninstalled and reinstalled app and have manually uploaded files b...
Camera uploads
Mobile
sync
OO_skyline_OO's avatar
OO_skyline_OO
Explorer | Level 4
5 years ago

Hi Dropbox team,

 

You probably noticed I started another similar thread too -- but having to delete/reinstall the app almost on a daily basis is NOT a solution at all.   Like a couple of other users reported same issue with Camera Upload here, it started to happen since March 2021.  It's logical to say some changes/updates took place around March were possible causes.  I really hope your dev team can take a closer look.

 

Cheers guys.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Happy Monday OO_skyline_OO, I hope you're well! 

Would it be okay for me to reach out to you via email, so we can have a closer look at your Camera Uploads?

Let me know, and I'll be happy to do so.

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