Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

Ignitedanceco's avatar
Ignitedanceco
Explorer | Level 3
2 years ago

Can’t find sent-received files

Hi, I got an email link to upload files to be shared with them. I did this and they’re saying they never received one of the files but they were definitely all sent. I’m trying to access sent files a...
Share
Ignitedanceco's avatar
Ignitedanceco
Explorer | Level 3
2 years ago
Thanks Walter,

We received email requesting upload via link
As submitted it came up been sent and they’d be noticed but nothing since and nowhere to check what was sent to that email address
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago
Ignitedanceco wrote:
Thanks Walter,

We received email requesting upload via link
As submitted it came up been sent and they’d be noticed but nothing since and nowhere to check what was sent to that email address

Hi Ignitedanceco 

 

I'm afraid thats because no such feature exists. It isnt possible to check or reference what was sent without asking the receiver. 

About Create, Upload, and Share

Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!