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Jon Becj's avatar
Jon Becj
New member | Level 2
10 months ago

Can’t find videos on my phone that were uploaded to Dropbox from my desktop

I’ve uploaded a couple of videos from OBS on my pc to dropbox but I can never find them on my dropbox app on my phone. It’s a but of a problem considering I have to edit on my phone

1 Reply

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    Jon Becj wrote:
    I’ve uploaded a couple of videos from OBS on my pc to dropbox but I can never find them on my dropbox app on my phone.

    Are you certain that both your phone and computer are signed in to the same Dropbox account? Go into Settings/Preferences on each device and verify that the email address listed is the same for both.

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