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trw1971's avatar
trw1971
New member | Level 2
2 hours ago

Can I stop external shared link recipients from being prompted to sign up?

Hi, I am trialing dropbox advanced ahead of possible rollout. It works well on the team side, but when i share a link for an external user to browse - once they try to download it aggressively prom...
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trw1971's avatar
trw1971
New member | Level 2
2 hours ago

I don't seem to be able to edit the original  post, it should read can the prompt be 'suppressed' not surprised. 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 hour ago

Hey trw1971, thanks for joining our Community and thanks for your feedback here.

To get to the point, I don't think there's a way to disable those prompts, but just to be sure, can you send me a screenshot of the prompt?

Just make sure you don't include any personal info on the screenshot.

Thanks in advance.

  • trw1971's avatar
    trw1971
    New member | Level 2
    1 hour ago

    Hi Hannah, its the below prompt, the actual download link is tiny and i know customers will think they need to sign up and badger us to email direct which defeats the purpose

     

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