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mattiaa's avatar
mattiaa
Explorer | Level 3
3 years ago
Solved

Can no longer copy folder link from Mac OS Finder

hello, Mac OS Ventura  13.0.1 (22A400) - when I right click on a folder and select "Copy Dropbox link" nothing is copied to the clipboard. I have restarted Finder, restarted the machine, reinstalled ...
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  • roxyk's avatar
    roxyk
    3 years ago

    Jay Hi Jay. I've resolved the issue with Dropbox Support - thank you. They tell me I'd been banned for some reason. All sorted now, thanks.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

I'm glad to hear it's working now and thanks for keeping us in the loop mattiaa 

 

Can you let us know if it's working for you now as well Mandy_Yuille? 

Mandy_Yuille's avatar
Mandy_Yuille
New member | Level 2
3 years ago

It's not.  It allows me to 'copy the dropbox link', but when I got to paste nothing is there.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Can you confirm your device's OS and the app's exact status and version as shown in your menu bar then  Mandy_Yuille? 

     

    Have you rebooted your computer since you first noticed this? 

    • Mandy_Yuille1's avatar
      Mandy_Yuille1
      New member | Level 2
      3 years ago

      I have tried rebooting the computer.  When I go to dropbox in the menu bar and click system preferences and general the 'about dropbox' is v167.4.4719.  Is that what you are looking for?

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