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Marciadotcom's avatar
Marciadotcom
Explorer | Level 3
10 months ago

Cannot move a folder to another folder on Finder- Mac

Hi! I am having trouble when I try to move a folder from my desktop to another folder on Dropbox in my Finder window on my MacBook Air. It says Error-36. I have tried multiple suggestions I've found online and nothing works. I am able to open the contents of the folder and move each item to the new folder, but I can't move the entire folder on its own.

desktop
Error Messages
Mac
Organize

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  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    10 months ago

    Hi there Marciadotcom - sorry to hear you're having issues with this.

     

    Can you please send us a screenshot of the exact error you're getting so that we can have a visual too?

     

    Also, what is your computer's exact OS version and the version and status of the Dropbox desktop app as shown in your menu bar?

     

    Let us know what you find and we'll take it from there, Marcia. 

    • Marciadotcom's avatar
      Marciadotcom
      Explorer | Level 3
      10 months ago

      Hi, it is Mac OS Monterey 12.5.1.  I think the Dropbox is v201.4.5552?  I can't really find that info.  Now it is not letting me add any files to my Dropbox folder on Finder.

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