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mattiaa's avatar
mattiaa
Explorer | Level 3
3 years ago
Solved

Can no longer copy folder link from Mac OS Finder

hello, Mac OS Ventura  13.0.1 (22A400) - when I right click on a folder and select "Copy Dropbox link" nothing is copied to the clipboard. I have restarted Finder, restarted the machine, reinstalled ...
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  • roxyk's avatar
    roxyk
    3 years ago

    Jay Hi Jay. I've resolved the issue with Dropbox Support - thank you. They tell me I'd been banned for some reason. All sorted now, thanks.

roxyk's avatar
roxyk
Helpful | Level 5
3 years ago

I have uninstalled and reinstalled the app, as well as restarted my computer several times. I believe this is an issue caused by the new Mac OS software Ventura, as I didn't have this issue before upgrading to the new OS version, as well as experiencing other issues related to Ventura. Dropbox version is 169.4.5684

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi roxyk, thanks for the info, I'd recommend contacting the support team directly for further assistance on their end.

  • rastro2's avatar
    rastro2
    Explorer | Level 4
    3 years ago

    Same here. The issue started with Ventura. I have uninstalled and reinstalled dropbox. Quit and restarted it. Shut down the computer and restarted, etc.

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