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Cannot Save Changes Made to Xcel File Saved in DropBox Using iPad Pro 12.3.1 iOS
I keep my financial budget in an Xcel spreadsheet that I update with changes each month. Recently I have begun experiencing issues trying to save updates to my file. All my files are âstoredâ in Drop...
Work around... saved to My Files (on iPad). Can edit/save with no problem. Save file to DropBox for posterity (just canât edit file opened from DropBox)!
I currently have the same problem, I think since the latest Excel for iPad update. I open a file to work on it (happens on any file) and after a few minutes a message pos up saying unable to save changes, you need to save a copy. Followed a few moments later possibly by a message Oooos somethingâs gone wrong. If iâm lucky both messages may disappear and I can save my changes, if not I have to save a copy. It seems as though Excel is losing sight of the source file in Dropbox but while this is happening itâs possible to open the Dropbox app and see all files with no issues. Very frustrating.
Brian
Walter
Dropbox Community Moderator
Dropbox Community ModeratorSorry to hear about this Brian.
Could you forward me a screenshot of the exact error messages you get so I can have a visual too?
In addition, is your iPad's OS, our mobile app and the Excel app up to date (latest, stable versions)?
Thanks for your reply in advance Bricroq.
- Hi Walter
I have two images of the error messages but confess I donât see how to send them to you. Can you advise please. They are stored in my Dropbox account as it happens.
Brian- Walter
Thanks for the response, Brian; how are you today?
At this point, could you let me know the exact OS version of your iPad and the versions of the mobile apps you're using (both ours and Excel's)?
In addition, here's how to attach screenshots here:
If that doesn't work (if you're using a mobile device), maybe you'll need to request the desktop mode through your browser and try again.
If everything else fails, you can send me a shared link to the screenshots in question so I can have a further look.
Thanks in any case!
Hi Walter,
Here are the two different messages I get:-
My iPad OS is now iPadOS 13.1.2 but was 12.4.2 at the time of these screenshots.
Excel App is 2.9.1
Dropbox App is Version 162.2
I've had to create a new Dropbox community name on my iMac desktop as I could only ever get to a screen wanting me to put in a new Username to access the community forums.
Brian.
