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Jingyi51's avatar
Jingyi51
New member | Level 1
1 year ago

Cannot see shared Dropbox paper documents on Dropbox Paper webpage

Dear Community, Some other guys shared some Dropbox Paper folders with me. I could enter the folder and edit the Paper files through 'notifications' on the upper right of the Dropbox webpage. Howeve...
Dropbox Paper
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Perfect, Jingyi51! If you can search for them, it means they're somewhere in the account, so I'll agree with Elias_w here; make sure to check your migrated Paper docs folder.

Also, on the search page, if you click on the "..." (ellipsis) button next to the doc you searched for, then click on "Open" and then "go to folder", it should take you to the folder the doc is in.

I hope this helps!

Jingyi51's avatar
Jingyi51
New member | Level 1
1 year ago

Eh...Sorry but could you show me where can I find the migrated Paper docs folder on dropbox.com please, I don't see them on the webpage.

And for the second method, there is no "..." for those Paper docs shared by others, only for the docs that are created by my own there are "..." buttons.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Hi Jingyi51, it should be in the default folder on your Dropbox account. This link might work when you're signed into your account.

     

    If you're not seeing anything there, or you're getting an error, could you try searching for the Paper docs manually in the search bar?

    • Jingyi51's avatar
      Jingyi51
      New member | Level 1
      1 year ago

      Alright...I tried this link and it say There isn't a migrated folder, and it sents me back to dropbox homepage. Seems like there isn't a way to find the shared docs other than the search bar. I'll use the search bar then, thanks a lot though!!

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