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philosonista's avatar
philosonista
New member | Level 2
3 years ago
Solved

Cannot upload files to folder to which I have editing access

I have editing access to a folder. Have had access for years. Tried to upload a file this morning to no avail. After a refresh and a browser reboot, the problem persisted. I do not even get an error message. Please help me fix this. The chat bot did not offer a solution. It is vitally important that I get this working.

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  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi philosonista, thanks for bringing this to our attention.

     

    Are you uploading to the site directly, or by moving files into the folder on your machine when the Dropbox desktop application is installed?

     

    This will help me to assist further!

    • philosonista's avatar
      philosonista
      New member | Level 2
      3 years ago

      Uploading directly.

       

      The issue no longer recurs.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Thanks for the update, let us know if this occurs again in the future.

         

        Enjoy your week ahead!

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