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sl316's avatar
sl316
Explorer | Level 3
1 month ago

Can't access shared link. Getting an error that the link has been deleted.

I have been trying to open a dropbox link shared to me. This is a link that was sent by somebody to the person who sent it to me; they have just passed it on. They can access and use the files on t...
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Share
Shared Files
shared links
Dell_Dropbox's avatar
Dell_Dropbox
Icon for Community Manager rankCommunity Manager
1 month ago

Welcome to the community sl316​! Based on what you said, it sounds like the shared link you were given is no longer active for you. Forwarded Dropbox links can stop working if the original link was deleted, disabled, or expired, even if someone else still has access because they were invited directly to the folder or already has it in their Dropbox.

The fix is for the original owner of the content (the person who created the link) to create a new shared link and send you the new one, or to invite you directly to the folder/file instead of forwarding the link

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