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sarahfelldown's avatar
sarahfelldown
Helpful | Level 5
5 years ago
Solved

Can't Copy from Dropbox to Google Drive

I'm trying to copy some photos and an InDesign file from a Dropbox folder to a Google Drive folder and am getting an error that says "this file has properties that can't be copied to the new location...
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desktop
Dropbox Transfer
Error Messages
  • Megan's avatar
    Megan
    5 years ago

    Hi sarahfelldown, sorry to jump into your convo with Hannah! 

    This error message is a result of transferring files between two different file systems.

    It just means some parts of the file properties are not supported when you try to move the file. 

    You should be able to click "Yes" and the file will transfer without an issue.

sarahfelldown's avatar
sarahfelldown
Helpful | Level 5
5 years ago

Sure thing! 

 

I am trying to go from the Dropbox folder on my computer to the Google Drive folder on my computer.

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago

Hi sarahfelldown, sorry to jump into your convo with Hannah! 

This error message is a result of transferring files between two different file systems.

It just means some parts of the file properties are not supported when you try to move the file. 

You should be able to click "Yes" and the file will transfer without an issue.

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