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Can't Copy from Dropbox to Google Drive
I'm trying to copy some photos and an InDesign file from a Dropbox folder to a Google Drive folder and am getting an error that says "this file has properties that can't be copied to the new location...
Hi sarahfelldown, sorry to jump into your convo with Hannah!
This error message is a result of transferring files between two different file systems.
It just means some parts of the file properties are not supported when you try to move the file.
You should be able to click "Yes" and the file will transfer without an issue.
This issue arises due to how Windows (or macOS) handles files when transferring them between cloud services like Dropbox and Google Drive. Even though both folders are on your local disk, these services add their own metadata to files, which may not be supported by the file system. As a result, you get the message: "This file has properties that can't be copied to the new location." This means that some file attributes, particularly those specific to Dropbox or Google Drive, cannot be transferred to the new location.
If you click "Yes," the file will copy over without these additional properties, but the file itself will remain usable. In fact, this shouldn't affect the functionality of the files, especially for photos or InDesign files. The issue is more about the metadata used by the cloud services, such as comments or version history.
If you find yourself needing to move files between clouds regularly, using a tool that lets you mount both services as local drives might help avoid those pesky metadata issues. I'd suggest CloudMounter. It just makes the transfer smoother. And of course, it’s always a good idea to back up important files before moving them, just to be on the safe side!
