Need to see if your shared folder is taking up space on your dropbox đŸ‘šâ€đŸ’»? Find out how to check here.

Forum Discussion

Ted G.'s avatar
Ted G.
Collaborator | Level 8
7 years ago

Can't Drag Files to Dropbox Folder in Catalina

Hello, In catalina I am no longer able to drag files in finder into the dropbox folder.  The selected object just sort of springs back into place and will not enter the Dropbox folder.  
Mac
sync
SPowling's avatar
SPowling
New member | Level 2
7 years ago

Still having this issue as of Nov 5th @7:45am EST. 

Have we figured out a solution to this one yet? Hoping soon!

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Hey SPowling, thanks for the nudge! 
 
While I don’t currently have an update from the relevant team, I could create a ticket on our system if you’d like to contribute your report & findings on our ongoing investigation. 
 
Please let me know if you’d be okay with that. Thanks again! 
  • stationagent's avatar
    stationagent
    Explorer | Level 4
    7 years ago

    Having the same issue. Hope you all get a resolution soon. It's making it hard to be productive.

  • phollings's avatar
    phollings
    New member | Level 2
    7 years ago

    I had the same issue... but noticed once I actually opened (downloaded) the document I was trying to trying to move, I was able to drag it to the destination folder. Bit of a pain... and you do have to fiddle a bit to "grab" it.  

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!