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Ted G.'s avatar
Ted G.
Collaborator | Level 8
7 years ago

Can't Drag Files to Dropbox Folder in Catalina

Hello, In catalina I am no longer able to drag files in finder into the dropbox folder.  The selected object just sort of springs back into place and will not enter the Dropbox folder.  
Mac
sync
Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Hey Ted G., that’s interesting, let’s have a closer look! 
 
As a quick-fire answer, I’d suspect that this is permissions-related, however I’m interested in seeing whether this triggers any error/diagnostic messages along the way that would help us paint a clearer picture; please let me know in your next message if possible. 
 
Additionally, does that happen regardless of the original directory? Maybe it’s a specific one that’s causing that? 
 
Please let me know of your findings & we'll take it from there. Thanks! 
Tomleejr's avatar
Tomleejr
Helpful | Level 5
7 years ago

I have several tickets in, and updates from Dropbox that they are aware of this. I have tried the different sync adjustments to no avail. I did find if I right click the file, and select" move to" dropbox it will.

But dragging and dropping is not an option for us, either.

  • eliberumen27's avatar
    eliberumen27
    New member | Level 2
    7 years ago

    Waiting on a solution for this issue as well. I'll keep checking back.

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