Can't Drag Files to Dropbox Folder in Catalina

Hi all...

I found this thread as I have the exact same drag/drop issue as described by everyone. I did notice one behavior that helps a little. If I drag and drop a file to Dropbox...but do not immediately drop it...instead hold it for a couple seconds hovering over the Dropbox icon until the Finder window changes to show your Dropbox folder. Then drop it into a Dropbox folder of yoiur choice and it works. 

This isn't a perfect solution for a couple reasons - but seems to be a little better.

 Just found this thread, same problem for me too.

Also having the same issue

Hi Jane,

Do you mean my email inbox for that address?

I see I received an email with an invite to Zendesk. Log in doesn't work. Do I need to create a new account?

Ok. I just replied to your remail. Please advise if you've received.

The last I saw was a reply from Jane this morning, I got it about 11 hours ago and replied. Nothing since.

I get the same issue. Catalina 10.15.1. I set up a shortcut on the finder Sidebar. I drag a file into a dropbox folder and release it and it bounces back.

I checked all of the finder extensions etc and all checks out, and otherwise DB is working fine.

This bug definitely puts a crimp in my workflow, so looking forward to seeing if there is a fix. 

Hi everyone,

At this thread beginning was noted a possible permission problem as a reason. I read everything up to here, but haven't seen any try, somebody to check for (or fix) eventual "pain source". Just some statements, that not a permission problem but nothing more. How is this confirmed? :thinking:

Did you have try fix possible permissions issue in Dropbox folder, like below? If somebody didn't yet, try following:

sudo chflags -R noschg "/Users/$USER/Dropbox"
sudo chown -R "$USER" "/Users/$USER/Dropbox"
chflags -R nouchg ~/Dropbox
chmod -R u+rw ~/Dropbox

Will be ask for your password (sudo). Note: where Dropbox directory is used as a command's argument (either "/Users/$USER/Dropbox" or "~/Dropbox") replace it with actual path on your machine, if need (I have used the default path & name for personal account). If you moved and aren't sure about exact Dropbox directory place(s), take a look on the following command result:

cat ~/.dropbox/info.json; echo

Take a look on field "personal.path" and if it's a business subscription also on field "business.root_path".

Execute all commands in sequence (line by line) in terminal. If some error brings up, stop there and post the terminal content in a code block (</>), together commands & results (including error messages), exactly as appears, so "the picture" could be figured more accurate.

Hope this gives right direction. :wink:

Yes pls thank you. 

This has been a frustrating issue for me as well.  Apple was not able to provide any assistance; and I do realize this is a 3rd party app.

However, after searching for this issue and coming across this string, the solution provided by John48 works for me as well.  Thank goodness.

And for those that may not have read through the entire string, what works for me is to click and drag the document and HOLD it over the dropbox icon for a second or so.  The dropbox folders will appear and you can drag it to where you want.

I have the same problem. Can't drag and drop files to the DROPBOX folder in my favourites bar. However I can drag and drop them to other sub-folders (of dropbox) that are also in the favourites bar.

Same exact problem everyone else is reporting and none of the suggested solutions seems to work. Cannot drag and drop folders into the Dropbox folder under the "Favorites" sidebar on Mac. 

Sorry to hear you are facing the same issue nickd3ps1 peterm3150. 

You should both find a communication from me in the address associated with your Community profile. 

I will need the name of the devices facing this issue and for you to confirm you have checked permissions as described in this article. 

Looking forward to your responses to work on this issue with my team.

Thank you!  

I'm still having the problem described in this tread. Please assist.