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Ted G.'s avatar
Ted G.
Collaborator | Level 8
6 years ago

Can't Drag Files to Dropbox Folder in Catalina

Hello, In catalina I am no longer able to drag files in finder into the dropbox folder.  The selected object just sort of springs back into place and will not enter the Dropbox folder.  
Mac
sync
mlawson1986's avatar
mlawson1986
Explorer | Level 4
6 years ago

I'd also like to throw in that I'm facing this issue and have been since upgrading. I've had no issues with anything else, only this dropbox issue. It's not the end of the world, just somewhat of an inconvenience as it deviates from my previous workflow. It would be great to know if this was a Dropbox problem or a macOS problem. My permissions using the new system are set to allow Dropbox full access to what it needs.

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
6 years ago
Hey mlawson1986, thanks for getting in touch here on this! 
 
Would it be okay if I reached out to you on the email address connected to your Community profile to have a closer look? If you confirm, I’ll create a ticket on our system for you. Please let me know if you have some spare time to work on that with me in your next post.
 
Thanks again! 
  • mlawson1986's avatar
    mlawson1986
    Explorer | Level 4
    6 years ago

    That would be just fine @Jane, thank you!

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Many thanks for the speedy confirmation mlawson1986; please check your inbox when you have a spare minute! 😊

  • Jan L.10's avatar
    Jan L.10
    Helpful | Level 6
    6 years ago

    Please do this for me too. It is a total buzz kill that this feature has stopped working for me. I use this feature constantly and it is definitely causing me a problem and creating a lot of extra work.  This feature must be fixed ASAP!!!!!!

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