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Ted G.'s avatar
Ted G.
Collaborator | Level 8
7 years ago

Can't Drag Files to Dropbox Folder in Catalina

Hello, In catalina I am no longer able to drag files in finder into the dropbox folder.  The selected object just sort of springs back into place and will not enter the Dropbox folder.  
Mac
sync
Fiona's avatar
Fiona
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Thank you for posting in this discussion jeffbass. 

I see you chatted with us today about this. Great that you reached out for help, just when the issue started. Please take the steps suggested by the agent assisting you and be in touch with us. I added notes to your case and raised the priority. 

We would be happy to know the issue is resolved for you. 

Thank you! 

tailormadewords's avatar
tailormadewords
New member | Level 2
6 years ago

Hi Fiona, I am also having this problem. Is there a fix?

 

  • Fiona's avatar
    Fiona
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Hello tailormadewords, 

    Please let me know if you have tried any of the offered steps in this discussion. 

    If you have I would like to know all you've tried, before I give you the next steps via email. 

    I already emailed you by the way. I used the address associated with your Community profile. 

    Thank you for the additional information and your patience.

     

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