Can't drag Files to Dropbox Folder in Catalina

Luscil,  As you requested, I've submitted the ticket below.  No fixes have worked .  Is Dropbox working on this? It has been a problem for months.

Ticket #10381720: DB: C'ant Drag Files to Dropbox Folder in Catalina

My ticket no. is: 10382024

Thanks for submitting the tickets, KOA1 and berm2b!

I found them and have replied to you, so when you get the chance, please check your inbox and we'll go from there. 

Looking forward to hearing back from you!

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Lusil wrote:

Hey peeps, thanks for your ongoing feedback on what did the trick for you, and sorry to hear that some of you are still having trouble with this. 

If you've already tried the workarounds proposed on this thread and you're running the stable version of the desktop app, could you submit a ticket to our Support team and let me know the ID (eg. #1234567) that gets created? 

Keep me posted - thanks!

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Thanks for the suggestion. I submitted a request months ago, when I first noticed it, and after sending a lot of information (a lot!), with screenshots, live troubleshooting, and more, they bounced me back here. I'll not do that again. Maybe someone else will have better luck. If you do, please share. Thanks again.

I have been working on this problem since last year. After many communications, I received the text below, offered FYI:

From the Dropbox Advanced Team:

"We are aware there are some issues with the Drag, and Drop functionality on Catalina. This should still work, but in order for this to work you will need to drag the file to Dropbox, and wait until the Dropbox folder open to allow it.
We logged this issue with our engineering team in the past. I have added your comments to that discussion.
This is a complex issue to solve - it’s going to take some time to solve correctly for all of our users.
I’ll continue to watch the team’s progress and make sure they are aware of how this affects you.
Let me know if you have any other questions, and I will be happy to help.
Thank you for contacting Dropbox support, and have a great day.
Regards, ..."

I tried the suggested command in Terminal

IFS=$'\n'; for path in `python -c $'import os\nimport json\nfor key, value in json.loads(open(os.path.expanduser("~/.dropbox/info.json")).read()).items():\n print value["path"].encode("utf-8")'`; do echo "$path"; xattr -d com.apple.quarantine "$path"; done

My Terminal appears to start up in Bash so I didn't need to use the command to switch to Bash

The problem is fixed.  Thank you!

It's clear Dropbox just doesn't care. I will encourage everyone I know to take their cloud storage business elsewhere. Perhaps an industry publication will be interested in reporting on their indifference, if we all do our best to spread the word?

That seems extreme, but it has been awhile with no fix in sight.

And I have a second unrelated problem with Dropbox.

And the price went up.

Maybe you're right— it could be time to go.

I can confirm this works.

If you don't want to change your shell all the time, you can also just paste this into a file (mine was called dropbox-fix.sh):

#!/bin/bash

IFS=$'\n';
for path in `python -c $'import os\nimport json\nfor key, value in json.loads(open(os.path.expanduser("~/.dropbox/info.json")).read()).items():\n print value["path"].encode("utf-8")'`; do
    echo "$path";
    xattr -d com.apple.quarantine "$path"
done

It's the same script from before. Save it in your home folder. Go to a terminal and type the following commands:

chmod +x ~/dropbox-fix.sh
~/dropbox-fix.sh

Hi, I'm having the same issue as others here and submitted ticket Ticket #10588910

Thanks for joining us here and letting me know your ticket number akoozab!

I was able to locate this and I've just passed along your comments just to let my colleague know you've also reached out to us here.

If there's anything else I can assist with in the meantime, let me know.

Cheers!