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Forum Discussion
Ted G.
7 years agoCollaborator | Level 8
Can't Drag Files to Dropbox Folder in Catalina
Hello,
In catalina I am no longer able to drag files in finder into the dropbox folder. The selected object just sort of springs back into place and will not enter the Dropbox folder.
Lusil
Dropbox Staff
6 years agoHey peeps, thanks for your ongoing feedback on what did the trick for you, and sorry to hear that some of you are still having trouble with this.
If you've already tried the workarounds proposed on this thread and you're running the stable version of the desktop app, could you submit a ticket to our Support team and let me know the ID (eg. #1234567) that gets created?
Keep me posted - thanks!
berm2b
6 years agoNew member | Level 2
My ticket no. is: 10382024
- ChiDeb206 years agoExplorer | Level 4
I have been working on this problem since last year. After many communications, I received the text below, offered FYI:
From the Dropbox Advanced Team:
"We are aware there are some issues with the Drag, and Drop functionality on Catalina. This should still work, but in order for this to work you will need to drag the file to Dropbox, and wait until the Dropbox folder open to allow it.
We logged this issue with our engineering team in the past. I have added your comments to that discussion.
This is a complex issue to solve - it’s going to take some time to solve correctly for all of our users.
I’ll continue to watch the team’s progress and make sure they are aware of how this affects you.
Let me know if you have any other questions, and I will be happy to help.
Thank you for contacting Dropbox support, and have a great day.
Regards, ..." - Telecaster6 years agoNew member | Level 2
I tried the suggested command in Terminal
IFS=$'\n'; for path in `python -c $'import os\nimport json\nfor key, value in json.loads(open(os.path.expanduser("~/.dropbox/info.json")).read()).items():\n print value["path"].encode("utf-8")'`; do echo "$path"; xattr -d com.apple.quarantine "$path"; done
My Terminal appears to start up in Bash so I didn't need to use the command to switch to Bash
The problem is fixed. Thank you!
- akuma916 years agoExplorer | Level 4
I can confirm this works.
If you don't want to change your shell all the time, you can also just paste this into a file (mine was called dropbox-fix.sh):
#!/bin/bash IFS=$'\n'; for path in `python -c $'import os\nimport json\nfor key, value in json.loads(open(os.path.expanduser("~/.dropbox/info.json")).read()).items():\n print value["path"].encode("utf-8")'`; do echo "$path"; xattr -d com.apple.quarantine "$path" doneIt's the same script from before. Save it in your home folder. Go to a terminal and type the following commands:
chmod +x ~/dropbox-fix.sh ~/dropbox-fix.sh
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