Forum Discussion

Ted G.'s avatar
Ted G.
Collaborator | Level 8
7 years ago

Can't Drag Files to Dropbox Folder in Catalina

Hello, In catalina I am no longer able to drag files in finder into the dropbox folder.  The selected object just sort of springs back into place and will not enter the Dropbox folder.  
Mac
sync
ChiDeb20's avatar
ChiDeb20
Explorer | Level 4
6 years ago
Lusil wrote:

Hey peeps, thanks for your ongoing feedback on what did the trick for you, and sorry to hear that some of you are still having trouble with this. 

If you've already tried the workarounds proposed on this thread and you're running the stable version of the desktop app, could you submit a ticket to our Support team and let me know the ID (eg. #1234567) that gets created? 

Keep me posted - thanks!

Thanks for the suggestion. I submitted a request months ago, when I first noticed it, and after sending a lot of information (a lot!), with screenshots, live troubleshooting, and more, they bounced me back here. I'll not do that again. Maybe someone else will have better luck. If you do, please share. Thanks again.

newyorker1979's avatar
newyorker1979
Helpful | Level 6
6 years ago

It's clear Dropbox just doesn't care. I will encourage everyone I know to take their cloud storage business elsewhere. Perhaps an industry publication will be interested in reporting on their indifference, if we all do our best to spread the word?

  • Fotmasta's avatar
    Fotmasta
    Helpful | Level 6
    6 years ago

    That seems extreme, but it has been awhile with no fix in sight.

    And I have a second unrelated problem with Dropbox.

    And the price went up.

     

    Maybe you're right— it could be time to go.

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