Hello, In catalina I am no longer able to drag files in finder into the dropbox folder. The selected object just sort of springs back into place and will not enter the Dropbox folder.

I thought I would share this - I have been waiting for the permanent fix from Dropbox, which will BE this fix - it has not come out yet, so I thought I would share the fix that worked for me. I think this is all they are going to add into an update but I am not sure about that. Can you see if this works for you? You may have to restart your computer if it doesn't work, but I didn't have to.Open Terminal, and enter this command (all one line):IFS=$'\n'; for path in `python -c $'import os\nimport json\nfor key, value in json.loads(open(os.path.expanduser("~/.dropbox/info.json")).read()).items():\n print value["path"].encode("utf-8")'`; do echo "$path"; xattr -d com.apple.quarantine "$path"; done Then try the drag and drop again!

Yes, using finder I can navigate to the Dropbox Folder, make files and folders and move files out.All I know is before Catalina it was working fine. After Catalina it is not. ...and Dropbox is really freaking expensive now for this.

Since Drop box uploaded this new interface it is impossible for drag and drop. Moderator you did not answer the previous persons problem.I cannot drag and drop my files into folders also. There is no set up screen to change this. please let me know the answer to this issue.

THanks @donawalt, this worked for me.donawalt wrote:I thought I would share this - I have been waiting for the permanent fix from Dropbox, which will BE this fix - it has not come out yet, so I thought I would share the fix that worked for me. I think this is all they are going to add into an update but I am not sure about that. Can you see if this works for you? You may have to restart your computer if it doesn't work, but I didn't have to.Open Terminal, and enter this command (all one line):IFS=$'\n'; for path in `python -c $'import os\nimport json\nfor key, value in json.loads(open(os.path.expanduser("~/.dropbox/info.json")).read()).items():\n print value["path"].encode("utf-8")'`; do echo "$path"; xattr -d com.apple.quarantine "$path"; done Then try the drag and drop again!

Can't Drag Files to Dropbox Folder in Catalina

191 Replies

Replies have been turned off for this discussion

Jane
Dropbox Staff
7 years ago
Hey Sparrow1, thanks for the nudge!

I’ve created a ticket on our system on your behalf. Can you have a look at the inbox connected to your Community profile whenever you have a minute?

I look forward to hearing back from you!
John48
New member | Level 2
7 years ago
Hi all...
I found this thread as I have the exact same drag/drop issue as described by everyone. I did notice one behavior that helps a little. If I drag and drop a file to Dropbox...but do not immediately drop it...instead hold it for a couple seconds hovering over the Dropbox icon until the Finder window changes to show your Dropbox folder. Then drop it into a Dropbox folder of yoiur choice and it works.
This isn't a perfect solution for a couple reasons - but seems to be a little better.
donawalt
Collaborator | Level 9
7 years ago
Just found this thread, same problem for me too.
RDFRush
Explorer | Level 4
7 years ago
Also having the same issue
Sparrow1
Helpful | Level 6
7 years ago
Hi Jane,
Do you mean my email inbox for that address?
I see I received an email with an invite to Zendesk. Log in doesn't work. Do I need to create a new account?
Jane
Dropbox Staff
7 years ago
Hey RDFRush & donawalt, thanks for reaching out here!

I’ve just sent you both a brief message through our support system to help expedite matters as much as I can on my end. Please have a look at your inbox for my email; I look forward to hearing back from you there!

Sparrow1 wrote:
Do you mean my email inbox for that address?

That's right Sparrow1, I can only message you on the email address connected to your Community profile. You will not necessarily need to login with zendesk; you can just reply to my message & this will end up directly in my inbox.

I'll be awaiting your replies!
donawalt
Collaborator | Level 9
7 years ago
Jane I just replied!
Sparrow1
Helpful | Level 6
7 years ago
Ok. I just replied to your remail. Please advise if you've received.
donawalt
Collaborator | Level 9
7 years ago
The last I saw was a reply from Jane this morning, I got it about 11 hours ago and replied. Nothing since.
Jane
Dropbox Staff
7 years ago
Thanks for staying in touch with me Sparrow1 & donawalt!

I came to the office a little bit later today & that’s why there was a short gap between my replies, however both tickets have been escalated with higher priority earlier today within the day.

I hope this helps!

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Can't Drag Files to Dropbox Folder in Catalina

191 Replies

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