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Forum Discussion
gijo
3 years agoExplorer | Level 3
Cant find the shortcut to my PC Backup in the Dropbox home page(All Files)
With my previous PC Backups, there will be a shortcut to that backup folder in the my files section of the dropbox. But, with this new PC backup that I did, I can't find that shortcut. How to get tha...
gijo
3 years agoExplorer | Level 3
Cant find my PC backup here-Adobe ReaderOfficial Dropbox app
Can't find the PC backup in both adobe reader or dropbox's official app. Unlike this, I was able to access the PC backup from these apps with my previous PC Backup.
Megan
Dropbox Community Moderator
3 years agoHi gijo, not seeing your Backup content in the home page for your third-party apps, seems expected due to some latest changes.
Keep in mind that, the link to your Backup that was in your files page was removed. It should now be accessible via the link Jay provided earlier, and for your mobile, it should be under the account tab, that should re-direct you to the backup page.
I hope this clarifies!
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