Forum Discussion

Nick_S's avatar
Nick_S
Explorer | Level 3
3 years ago

Can't get 100% offline status of selected files (folders) on Mac Os Ventura

Hello everyone. Al least last 3 months dropbox app won't make 100% offline the files I chosen for. It randomly make them offline and most of the files in selected folders are still online. And of cou...
desktop
Mac
sync
Nick_S's avatar
Nick_S
Explorer | Level 3
3 years ago

yes of course ! But it doesn't work 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Nick_S - sorry to jump in here, but could you clarify your device's exact OS version and the version and status of the Dropbox desktop app as shown in your menu bar? 

  • Nick_S's avatar
    Nick_S
    Explorer | Level 3
    3 years ago

    Walter Ventura 13.6.1 + dropbox 187.3.5526. Yes, I know that that one is beta build but my problem is continuing during a few mounts on different app builds

     

     

    status - "your files are up to date"

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      What about the version of the desktop app Nick_S? It should be shown when hovering your mouse over the app's icon in your menu bar. 

      • Nick_S's avatar
        Nick_S
        Explorer | Level 3
        3 years ago

        Walter I wrote already, 187.3.5526

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Thanks for the additional info, Nick.

       

      If you go to your Dropbox preferences, in the sync tab, what is the location of your Dropbox folder?

      • Nick_S's avatar
        Nick_S
        Explorer | Level 3
        3 years ago

        how many times I need to write the same things again and again ? I wrote earlier about the location: /Users/Library/CloudStorage/Dropbox

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