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Forum Discussion
dhainlin
5 years agoExplorer | Level 3
can't redirect into reparse point please choose different target path
So, I uninstalled Dropbox. Now I find that my folders; Desktop, Documents, Downloads, Music, Pictures, and God knows what else are all set to my Dropbox folder. When I go to 'restore' these folders t...
- 4 years ago
Hello everyone,
Our engineer's have looked into this and have provided a solution that should assist. If you follow the steps below, this should ensure that your folders are restored to the default for your PC. If you have any other issues, feel free to create a new thread and we will follow up with you shortly.
1) Make sure the Dropbox desktop application is running (re-download if you have already deleted the application)
2) Click on the Dropbox icon in the system tray and then click your profile picture or initials
3) Select ‘Preferences’
4) Click on the ‘Account’ tab, and then click in the window under the tab (just anywhere will do)
5) Hold down the ‘alt+H’ keys
6) select the option to “reset OS folders”
EdNewbold
4 years agoExplorer | Level 4
Nope, that didn't work. Same old error message:
Megan
Dropbox Community Moderator
4 years agoHey EdNewbold, how are you today?
As Walter mentioned above, and based on the screenshot you provided us, you would need to open your Dropbox folder and then access your My PC folder.
Once you copy the files from your downloads, you should be able to move them back under their path on your device. Have you tried that?
Also, Snoozin58 if you access your Security tab can you unlink your device and see if that changes things?
- EdNewbold4 years agoExplorer | Level 4
I did exactly what you said, and I still get the same result on both my Desktop folder and my Downloads folder:
Dropbox has SERIOUSLY DAMAGED my PC's file structure!
Ed Newbold in Columbus, OH.
- EdNewbold4 years agoExplorer | Level 4
Yes, please do. I really could use your help!
Ed Newbold
- Walter4 years ago
Dropbox Community Moderator
No worries, Ed - you've got
Please take a look at your inbox and we'll take it from there. - EdNewbold4 years agoExplorer | Level 4
You might try a resend, since I haven't received the "mail" you mentioned.
Thanks,
Ed Newbold
- Walter4 years ago
Dropbox Community Moderator
Sure thing, Ed.
I just send you another email to the email address that's linked to your profile here, in our Community.
Could you have a look at your inbox and also you spam/junk folder as well and let me know if you received it this time? - Snoozin584 years agoExplorer | Level 4
Which folder do I need to check the security tab on?
- Walter4 years ago
Dropbox Community Moderator
I'm sorry I'm not quite following here Snoozin58
If you are referring to the instructions I posted earlier in this discussion, then, it would be your Desktop, Downloads or Documents folders, depending on which ones you had chosen to backup when you first set it up. - fdsafgasdfgas4 years agoExplorer | Level 4
i have same problem as everyone else. however i deleted my original dropbox account so now i cant do the unlink computer thing like you said. what do i do now.
- fdsafgasdfgas4 years agoExplorer | Level 4
HOO RAH I FOUND A FIX FOR EVERYONE
follow instructions here
basically open up the registry editor. and manually remove drop box from the locations of each subfile. done in about 5 minutes. after struggling on this for hours.
- Emmet4 years ago
Community Manager
Hello everyone,
Our engineer's have looked into this and have provided a solution that should assist. If you follow the steps below, this should ensure that your folders are restored to the default for your PC. If you have any other issues, feel free to create a new thread and we will follow up with you shortly.
1) Make sure the Dropbox desktop application is running (re-download if you have already deleted the application)
2) Click on the Dropbox icon in the system tray and then click your profile picture or initials
3) Select ‘Preferences’
4) Click on the ‘Account’ tab, and then click in the window under the tab (just anywhere will do)
5) Hold down the ‘alt+H’ keys
6) select the option to “reset OS folders” - EdNewbold4 years agoExplorer | Level 4
Worked perfectly for me. Thank you!
- fdsafgasdfgas4 years agoExplorer | Level 4Hello. I have this same issue but i cant do this solution because i deleted my original dropbox account i used
- damnfdh4 years agoNew member | Level 2
re-downloaded the dropbox app and It only created a new path "2022 Dropbox (Old)". What should I do?
- Hannah4 years ago
Dropbox Community Moderator
Hey damnfdh, thanks for the nudge and sorry to hear you're having trouble.
Can you let us know what the issue is exactly? So more details, would be really helpful.
And if you can also describe the steps you followed, after you came across it, that would also be great.
Is anybody else perhaps still having issues with this?
Thanks!
- anthonymassis4 years agoNew member | Level 2
I made an account just to say this feature is one of the stupidest features to ever exist. I uninstalled dropbox and noticed it was still integrated into my registry. I deleted the folder not knowing it held my entire desktop, and wiped my whole drive. I system restored, and I still lost 80% of my files. I had no idea dropbox was so terrible, and literally a VIRUS. If you want some constructive feedback, tell your dropbox engineers to automatically have the OS folders reset when you go to uninstall.
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