Forum Discussion

TheAtanaGroup's avatar
TheAtanaGroup
New member | Level 2
8 years ago
Solved

Can't sync due to low disk space

Very annoying. Dropbox is giving me the 'can't sync due to low disk space' message - this is on a new system with a 1TB drive with 260G available. We have a 50G biz account, and we're using about 4% ...
sync
  • Sanchez's avatar
    Sanchez
    8 years ago
    Hey everyone (TheAtanaGroup & Roryb), 

    We’ll be glad to take a closer look. If you would you like for our team to investigate this further, you can either submit a ticket here, or I can get one going for you from my end. Let me know. 

    Thanks
Roryb's avatar
Roryb
Explorer | Level 4
8 years ago

Same issue. I have way more space on my machine than in dropbox and it keeps dropping out with low disk space warnings with over 90Gb freed and trying to sync a 1mb file. 

 

Norah's avatar
Norah
Icon for Dropbox Staff rankDropbox Staff
8 years ago
 
Hey Roryb, welcome to Dropbox Community!
 
A screenshot of the warnings you receive (omitting any personal information) would be very helpful. 
 
 
Thanks in advance for your reply!
  • Sanchez's avatar
    Sanchez
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 years ago
    Hey guys (TheAtanaGroup & Roryb), 

    I’m just checking in to see how this is going. If you are still experiencing this, please write in to our support team here for further assistance.

    If the Dropbox account you’re concerned with is associated to the same email address as your forum profile, let me know, and I’ll be happy to create a support ticket for you. 

    Have a great weekend :sunglasses:
     
     

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!