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Craig D.2's avatar
Craig D.2
New member | Level 1
9 years ago
Solved

Can't upload files due to "insufficient space"

I have used 23gb of 1tb storage, but am not allowed to upload a 35gb folder because there isn't "enough free space." What am I missing?
desktop
upload
  • Rich's avatar
    Rich
    9 years ago

    Are you sure it's not your local hard drive that's out of space? What is the exact message you're receiving.

  • Craig D.2's avatar
    Craig D.2
    9 years ago

    Thank you, Rich R.

    I've unlinked the files, and can now upload what I want.

Elisabeth B.1's avatar
Elisabeth B.1
New member | Level 1
9 years ago

I received an email that said the following: 

'Your Dropbox is no longer syncing because it's full. That means we can't back up new files you add to your Dropbox or sync to your other devices.

To get your Dropbox back to shape, upgrade to Dropbox Pro and get 1 TB (1,000 GB) of space, plus powerful sharing features.'

I already have Dropbox Pro - why am I getting this message? I have only used 30.5 GB out of 1.01 TB

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