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Kate202's avatar
Kate202
New member | Level 2
3 years ago

Can't upload

My Personal Dropbox space has Unused space (1.5 TB) but I can't upload. I pay £95.88 (taxes included) per year. Renews on 3 July 2023.   Error is: Can’t upload to Dropbox Your team no longer has...
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Kate202's avatar
Kate202
New member | Level 2
3 years ago

 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Kate202, thanks for the additional info and screenshots, they have been really helpful!

 

It looks like your account is currently in what we call a locked state.

 

This happens if a team account gets downgraded, or if a Dropbox Business trial gets cancelled/expires.

 

If you do not wish to continue with a Dropbox Business plan, and want to go back to your personal subscription, you'll need to disband your team.

 

You can see all info related to locked state and steps on how to disband your team here.

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