Take Your Search Game to the Next Level with Dropbox Dash  🚀✨ Curious how it works? Ask us here! 

Forum Discussion

Alan70's avatar
Alan70
Explorer | Level 3
11 months ago

Changes I make to my files don't sync with other members of my team

When I enter new or Delete items on Dropbox it is not always syncing with others in my office.  It doesn't do it every time.  How can I force my Dropbox to sych?

 

Thanks,

 

Alan

desktop
sync

1 Reply

Sort By
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Sorry to hear about this, Alan70.

     

    First, you'll need to check the sync status and version of the Dropbox app on your computer.

     

    You can do that by hovering over the Dropbox icon in your system tray/menu bar; what do you see?

     

    Do your changes sync for you, if you look at your account on dropbox.com?

     

    Let me know and we'll go from there!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!