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faustlaw's avatar
faustlaw
Explorer | Level 4
9 years ago
Solved

Clean My Mac update caused TOTAL FILE RESYNC

I just updated clean my mac ran it and now my Dropbox is resyncing ALL THE FILES.  What went wrong?  I don't want this to happen again.   Thank you. 
sync
  • Storyer's avatar
    Storyer
    8 years ago

    Hi, that's Volodymyr from MacPaw, company that developed CleanMyMac app. 

     

    Thanks for contacting us on that, we've located what exactly causing that and fixed that. So with the upcoming update of the app this will be fixed. 

     

    Have a great day! 

     

    Regards,

    Volodymyr

faustlaw's avatar
faustlaw
Explorer | Level 4
9 years ago

You're right.  It's re-indexing.  It did it again yesterday when I used Clean my Mac.  How can I stop it from doing that every time I clean?  Any ideas?  I must have something set wrong. 

Rich's avatar
Rich
Icon for Super User II rankSuper User II
9 years ago

When Dropbox indexes your data, a local database of your files is created. Dropbox uses this database to keep track of what files are stored locally, what files need to sync, etc. If the cleaning apps remove this database during their drive cleanup, Dropbox will have to re-index your files.

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