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kengi1468's avatar
kengi1468
Explorer | Level 4
2 hours ago
Solved

Client needs to send me files over 5gb. How?

I have dropbox plus account. My client does not have a dropbox account. Nor does he want one. How can he send me files that are 5gb and up? I'm always getting hit with the 2gb limit. I'm in video pro...
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  • dbx_brian's avatar
    dbx_brian
    2 hours ago

    Hi Kengi, 

    Yes, that's correct. Dropbox Professional users can use a File Request to accept files up to 250 GB in size from anyone, whether they have a Dropbox account or not. 

    Let us know if you have any more questions! 

    Brian

kengi1468's avatar
kengi1468
Explorer | Level 4
2 hours ago

Hi Mark. Thanks for getting back to me. So just to make sure I'm following you correctly, if I upgrade to Professional, I can send a file request, to a client that does not have dropbox, and then they can send me files that are, let's say, 50gb?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 hours ago

    Yes thats correct. The limit is 250gb

    When you send a file request to somebody they do not need a Dropbox account at all. 

  • dbx_brian's avatar
    dbx_brian
    Icon for Dropbox Product Manager rankDropbox Product Manager
    2 hours ago

    Hi Kengi, 

    Yes, that's correct. Dropbox Professional users can use a File Request to accept files up to 250 GB in size from anyone, whether they have a Dropbox account or not. 

    Let us know if you have any more questions! 

    Brian

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