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Forum Discussion
kengi1468
2 hours agoExplorer | Level 4
Client needs to send me files over 5gb. How?
I have dropbox plus account. My client does not have a dropbox account. Nor does he want one. How can he send me files that are 5gb and up? I'm always getting hit with the 2gb limit. I'm in video pro...
- 2 hours ago
Hi Kengi,
Yes, that's correct. Dropbox Professional users can use a File Request to accept files up to 250 GB in size from anyone, whether they have a Dropbox account or not.
Let us know if you have any more questions!
Brian
kengi1468
1 hour agoExplorer | Level 4
Mark and Brian. Awesome and thanks so much guys. 👍
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