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Choreo's avatar
Choreo
Explorer | Level 4
8 years ago
Solved

Client says Getting "Dropbox is Full"?

I have a 1-TB Dropbox account which is virtually empty. I created a new folder for a client to upload some files to me and I "shared" that link with him. He then started uploading files and he used up 5.75GB of my 1-TB limit and he says he is getting the message that his Dropbox is full? How can that be? 

I "think" he has his own free Dropbox account, but I am not sure - would that interfere with the shared link I sent him from my Dropbox?

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  • Mark's avatar
    Mark
    8 years ago

    Hi 

    That error is because you have a 1TB account. They do not. 

    To be a part of a shared folder EVERYBODY needs to have the available quota to access it.

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  • Jgreg65's avatar
    Jgreg65
    Helpful | Level 5
    6 years ago

    Google Drive worked fine,

    Now that its working SO easy like Dropbox should maybe I should look at the Google Drive plan pricing.

    Its sad I've been SO happy with Dropbox for 5 years and turned many people on to it now I'm having to go to another service for something that should be so simple.

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